Details
Company:	VisionIT
Employment Type:	Full-Time Employee
Relocation Covered:	False
Contact:	Nick Gudowski
Experience Required:	At least 3 year(s)

This position will be responsible for the support of our client's Unix based telephony systems. These systems include ten Avaya/Mosaix autodialer systems running HP UX 10.2, four Avaya Interactive Response (IR) systems running Sun Solaris v10.x, and three Call Management Systems (CMS) running Sun Solaris v10.x. All of these systems are located remotely, throughout the U.S. and Canada, but supported from Dearborn. When not directly supporting these systems, this candidate will also work with the business units on projects to develop enhancements, modifications, or security improvements to the existing systems. This person will be responsible for: Troubleshooting telephony system operations to provide 1st, 2nd, and 3rd level application support. Participating in a duty pager rotation schedule for after-hours and weekend support (7x24). Creating Unix shell scripts to automate processes or implement new features.Implementing and administering The Client's version of Computer Associate's eTrust Access Control (SeOS) on the IVR and CMS systems. Implementing The Client's developed scripts Security Compliance Tool (SCT) on the IVR and CMS systems to ensure Properly Administered Host (PAH) compliance. Reviewing the Avaya installed operating system settings to ensure they meet The Client's Company's security compliance guidelines. Collaborating with application developers and business analysts to develop or modify existing application